Shipping policy
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days): Calculated at checkout
- Expedited Shipping (2–3 business days): Calculated at checkout
- Free Standard Shipping on orders over $[X]
Digital Downloads Digital products are delivered instantly via email upon payment confirmation. No shipping applies to digital orders.
Domestic Shipping (US) We ship to all 50 US states. Orders are fulfilled from our US-based locations.
International Shipping We ship internationally to select countries. International delivery times vary by destination (typically 7–21 business days). Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at aidengsolomon0211@gmail.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue promptly.
Contact Us For shipping questions, reach us at aidengsolomon0211@gmail.com or through our contact page at supplyhaven.shop.